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Russell Lower School

Reporting absence

Reporting Absence – First Day Response 

It is the policy of the school that no absence should be unaccounted for. 

For safeguarding purposes, on the first day of absence parents/carers are expected to report the absence to the school absence email: pupilabsence@russell-lower.co.uk before 09.05 please.

The parent/carer reporting the absence should give the reason for the absence and the expected date of return.

The office staff will make a written note as to why the child is absent, including how the message was received, email, verbal/voicemail etc.

If the date of return is unknown, regular contact on a daily basis should be kept with the school.

If the school receives no contact a member of the office staff will:

  • Check to see if the child is in the classroom.
If he/she is present, the register will be marked accordingly.  If he/she is absent, they will:

○    Telephone the parent/carer

○    If contact cannot be made, the school has a duty of care to ensure the child is safe and will continue to attempt to make contact with the parents/carers throughout the day and will attempt contact with other members of the child’s emergency contact list (as supplied by the parents/carers) until a reason for absence is provided.

○    If this fails, the police may be alerted that the child is missing.


Reporting an absence, by email, verbally or in writing, does not guarantee authorisation.