Welcome To Our New Website!
Welcome To Our New Website!
Russell Lower School

Useful links

  • 111 – new mental health support

Callers will receive fast and responsive support from NHS mental health professionals by selecting Option 2.The mental health call handlers will complete an immediate telephone triage and then signpost people to help and support or arrange a same-day mental health assessment by NHS mental health services for children and young people or adults.

The call handlers are based at Florence Ball House in Bedford Health Village, Kimbolton Road, Bedford.The NHS 111 mental health crisis service is provided by East London NHS Foundation Trust (ELFT) which provides mental health services across Bedfordshire and Luton.

It is supported by the Trust’s urgent mental health assessment centres at Florence Ball House and Calnwood Court on the site of Luton and Dunstable Hospital, which provide 24-hourwalk-in mental health crisis support for all ages.